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This section lists known problems,
work-arounds, specific
download links and other product-related information. The information
listed here is intended to help you solve specific problems and to
notify you of product limitations, updates and more.
In its very essence, this section is designed and maintained to make
your life easier.
For specific support questions, please contact our support team at +1
(610) 849-0186 or send an e-mail to
support@smartflextech.com.
Our hours for telephone support are 9:00 AM to 5:00 PM EST.
As always, we prefer receiving non-emergency support questions via
e-mail.
At the time you call, please have the following information available:
- Unit Serial
Number
- Unit Type
- Unit Image or
Firmware Revision (visible in setup screen)
- Server OS
- Version or
Revision
- Exact Problem
description
If you contact us by e-mail, you need to include the above
information
together with your company name and address in the body of the message.
If any of this information is missing, we may not be able to provide
support. |
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Listing
of current versions for all products:
- SFT-C:
Version 2.06 (no further development)
- CXC:
Version 7.4.14
- NETiON:
Version 4.2.3
- EPSiON:
Version 3.1 Beta
- FLEXiON: Version 3.1 Beta
- DATiX:
Version 1.7.0
Known Problems:
None
reported at this time.
Please visit our Q&A
Section for common
questions
regarding our products.
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